Greensboro Data Recovery & Business Emergency Computer networking

On-demand support and repair services

Experienced engineers & technicians provide immediate help when you need IT. One call and a BEM Technology technician is working with you either remotely or on-site.

Your Part-time IT staff

Our team can serve as your exclusive IT staff or help augment your existing IT staff during vacations, specific projects or as an additional on-demand resource.

Data Recovery Services

When your best efforts to protect valuable data fail, put our engineers to the test to recover your lost data. Fast service. High recovery rates.

Disaster Recovery Planning

Is your backup strategy sufficient? Can your hardware and infrastructure automatically handle failure of critical components? Can your company handle mission critical operations if your place of business is compromised? Our disaster recovery planning services can help you provide peace of mind and proper documentation to key stakeholders.

Providing Hassle Free IT

Managed IT Services & Support

Managed IT Services will decrease downtime of your IT infrastructure, streamline your IT budget and provide “Hassle Free IT”.

What exactly are Managed IT Services?

Our systems engineers and IT technicians monitor your IT infrastructure remotely from our NOC (Network Operations Center) located in Greensboro, NC. Issues that occur are resolved before they disrupt your business and often before you even know an issue exists.What do you monitor?

Most of our engagements involve monitoring network components and software including: Servers, firewalls, routers, laptops, desktops, mission critical printers, backup processes, operating system updates and virus protection agents. However, we also monitor a wide variety of other equipment.

How does Managed IT Services decrease downtime in my business?

The vast majority of issues that cause IT downtime in your business can be prevented by a well managed network. In fact over 80% of issues are visible and resolved before our managed services clients even know they had a problem looming.

How does Managed IT Services streamline IT budgets?

Managed IT Services are provided at flat rate billing, meaning you pay the same amount each month which includes unlimited remote system support.

Proactive management of IT systems will identify issues before they occur. By identifying small issues before they become big problems, most can be resolved from our remote NOC center proactively and easily. Issues we can resolve remotely are included in our managed services and no additional fees are incurred.

Over 80% of issues can be resolved from our NOC center. Should an on-site service call be needed, our Managed IT Services clients are billed at reduced rates for on-site calls.

All this helps you to have a predictable budget for managing your infrastructure.

Networking Assessments & Support

Greensboro Business Computer Networking Assessments & Support

BEM Technology’s on-demand system, security and network audits are comprehensive and detailed.

Comprehensive Network Assessment
Server & configuration review
Firewall and router assessment
Antivirus, spam and spyware assessment
System security audit
Desktop policy management review
Data backup & recovery review
Comprehensive hardware & software inventory report
Detailed IT asset plan